NPS: what good looks like

What good NPS benchmark looks like for home-service businesses, with context and caveats.

Info

A note on benchmarks

Good NPS benchmark depends on trade, market, and season. Use ranges as a guide and track against your own baseline.

What you get with NPS benchmark

01

Real-time NPS benchmark

See NPS benchmark update live as your team works. No manual exports or stale spreadsheets.

02

NPS benchmark by department

Break NPS benchmark down by CSR, sales, service, and install to see exactly what's working.

03

On every screen

View NPS benchmark on web, mobile, and the office TV so the whole team stays aligned.

Frequently asked questions

See it in a Datacube dashboard

Datacube turns the data you already have into real-time dashboards built for home-service businesses.