Multi trade call center dashboard: what it should show

A multi-trade call center dashboard gives the call-center manager inbound call volume, abandoned calls, speed to answer, booked-call rate, and plumbing, HVAC, electrical, and drain call mix on one screen so staffing and coaching changes happen before the evening rush is wasted.

What you get with multi trade call center dashboard

01

Real-time multi trade call center dashboard

See multi trade call center dashboard update live as your team works. No manual exports or stale spreadsheets.

02

Multi trade call center dashboard by department

Break multi trade call center dashboard down by CSR, sales, service, and install to see exactly what's working.

03

On every screen

View multi trade call center dashboard on web, mobile, and the office TV so the whole team stays aligned.

Datacube gave us one place to see the numbers that actually move revenue, and our managers finally trust the data.
Operations LeaderGeneral Manager, Home-Service Company

Frequently asked questions

See it in a Datacube dashboard

Datacube turns the data you already have into real-time dashboards built for home-service businesses.